"The Top Ten DO's and DO NOT'S of Effective
Web Design"
by Shirley Marshall
If you are contemplating going into business online, have a website,
or are creating a website for your existing business, this informational
resource will prove invaluable to you. It provides you with ten very
important and easy to implement webdesign tips to ensure that your website
is designed to make you money. You can have the best or most inexpensive
product or service of its type, but if you don't follow certain guidelines
when designing your website, no one will stay there long enough to know
that! Following these simple but effective tips will increase your chances
of being successful on the internet.
10. DO have an easy to use navigation system in place on your site.
One of the quickest ways to lose visitors and thereforesales, is to
have a navigation system that works like the Winchester Mystery House
(an attraction in California that has doorways leading to nowhere).
If your visitor gets lost and can't find their way around, or if they
have to keep clicking a back button to return to your homepage just
to visit another page on your site, they will tire of this and just
leave, taking their business with them. Make sure that you not only
have a navigation bar at the top of each page, but also put a text navigation
bar at the bottom of every page, so they don't have to scroll to the
top to travel through your site. The easier it is for them to move through
your site, the more they'll see, the more comfortable they'll feel and
the more likely it is that they will purchase from YOU and not your
competitors.
9. DO NOT use too many large or active graphics.
Graphics can increase your load time and most surfers don't want to
wait around to see a large but 'cute' animated graphic of your service
- they'd rather be informed about your products or service. So keep
your graphics simple and use them sparingly - especially animated graphics.
Too much animation will detract them from where their attention should
be - on your products or services.
8. DO make sure your text is clear, concise and error-free.
Keeping your text concise and easy to read is important because if your
visitor is confused about what you offer, you will lose them to a competitor.
If writing intelligible text is not your forte, hire a professional
copywriter to make sure that your text describes your products or services
in an intelligent, yet easy to understand manner. And make sure your
site is 100% proofread! Nothing lowers the opinion of a potential customer
more than a site filled with typos and errors in spelling, grammar,
punctuation or syntax. (Gee, if they can't even spell 'electrical' properly,
or don't know the difference between 'their' and 'there', they can't
be very intelligent, therefore what would the quality of their service
or product be?) And that's another point that must be made here - NEVER
rely on a 'spellcheck' program to do your proofreading for you - they
have no idea if you mean 'there' or 'their' so therefore you can run
a spellcheck until you're blue in the face and you will still have those
kinds of errors on your site! And again, if this is not one of your
strong points, hire a professional proofreader to check your site.
7. DO NOT overuse audio effects on your site.
Nothing is more irritating to a visitor than to have some new age music
or some strange noise blaring over and over and over during their visit
to your site. A brief one-time sound as a special effect on the home
page can catch their attention and be beneficial, but don't loop it
so it plays on and on. And even if you provide a way to mute a sound
effect, they still have to deal with locating the controls and hope
they work properly - and they did not come to your site to be an audio
technician, they came to your site because they were interested in what
you have to offer them. Make your products or services the most interesting
items on your site, without repetitive, annoying audio to distract your
visitors.
6. DO use colors that are complimentary and subtle.
There is nothing that will make a visitor leave a site quicker than
that day-glo lime green background with fire-engine red graphics! Always
make sure that your colors compliment each other and blend well together.
If you choose to go with primary colors, then stick with the basics
(true red, true blue, etc.) and if you choose to use more dusky colors
(teal green, dusty rose, beige, cranberry), then stick with those. Use
bright colors sparingly and for accent only - not as the background
or for your larger images. And you should have only THREE main colors
in your design. And those three colors should always be from a 'web-safe
palette' to ensure all your visitors will see the colors you intended.
You want your visitors to focus on your products or services, and using
the correct colors to showcase them properly will increase your sales.
5. DO NOT launch your business site on a 'free server' with ads.
A professional website should be just that - professional. For your
visitors to really take you seriously, you need to take your business
seriously. Either get your own domain name and space, or have your web
designer host you on their webspace. Nothing is cheesier or more insincere
than to have a business site on a free server with ads popping up and
under and all over your site! There are thousands of 'come and go' businesses
that are on the internet to make a quick profit and then take the money
and run. If you want to establish your business as a reliable and trustworthy
enterprise, you must present that to your visitors by being willing
to invest in an ad-free presence.
4. DO make sure your META Tags accurately reflect your business.
One of the main ways to 'advertise' on the internet involves submitting
your site to search engines. And most search engines rely heavily on
META Tags to properly index your site in their listings. Therefore,
if you do not use the proper format for your tags or use keywords that
don't describe your products or services concisely, you will not be
listed correctly in the search engines. Use two to three word phrases
that describe your main products or services, and list them as you would
enter them yourself if looking through the search engines for that product
or service. In other words, if you have an auto repair business, some
of your keywords could be: car tune-ups, automobile transmission repairs,
car lube and oil changes, etc., in addition to just automobile repairs.
And also, always make sure that your keyword phrases are inserted into
the text on your home page. Search engines check the content of your
page to make sure that the keywords match your text to ensure that your
business is legitimate, so this lends credibility to your site, increasing
your chances of a better placement.
3. DO NOT pay huge amounts of money for Flash.
Now you may be saying "But Flash is so on the edge - so trendy",
but therein lies the problem - it IS just a trend and it will pass,
because it takes way too long to load in, and 9 out of 10 of your visitors
will hit the 'Skip Intro' button and never see it anyway! Therefore,
you will have paid a large sum of money for something that only one
out of ten of your visitors will ever even see. Not a good value at
all - this is a way for web designers to take more money from you. You
are much better off hiring someone to design an attractive, well laid
out site with some tasteful graphics, that focuses on your services
or products, not some flashy pictures. Flash is a waste of your money
and your visitors' time. (Think of how many times *you* have clicked
that Skip Intro button, or gotten impatient waiting for a Flash navigation
bar to emerge just so you can travel through the site! How many times
have you *left* that site because you got tired of waiting?)
2. DO choose your web designer carefully.
If you decide to hire a web designer, always get a comprehensive estimate
from a number of designers before hiring one. Always check out their
portfolios to see if they design original sites and do not use templates
that are replicated on dozens of others' sites. Make sure you are clear
on what you expect of them and find out if they charge extra for any
services or if they are included in the original estimate. Items like
copywriting, proofreading, or designing logos, for example, are sometimes
in addition to a basic web design estimate. Also, some limit the number
of images you may have, or charge extra for simple JavaScripts (such
as a navigation bar that changes color or images). Make sure the web
designer you hire states clearly if they charge extra for these services
and make sure any charges such as these are listed in your original
quote. Also check the sites in their portfolios to see if they do use
clear, concise text, spell words properly, use uncomplicated navigation
systems, have optimal load times and properly reflect the business they
are representing.
1. DO NOT always choose the most expensive designer.
Just because they charge more does not necessarily mean that you will
get a better website. While there are some 'fly-by-night' designers
out there, many small design companies will provide you with a professional
website for less money. Again, refer to the designer's portfolio to
determine the level of their expertise, not how much they charge. I
have been to many websites designed by big design houses that have typos,
navigation errors, broken links and other poor design features. And
going with a smaller designer can also improve your service when you
need updates/changes to your site down the road. Having fewer sites
to maintain can mean your site will receive attention in a more timely
manner than a large design house with dozens of sites that may keep
you waiting weeks or even months until they can get around to your site.
About the Author:
Shirley Marshall is the owner of Perfect Sites
Web Design and has been designing websites professionally for over three
years now. This is her first of many articles. To contact her please
e-mail her at: mailto:[email protected] or visit her site
located at: http://www.PerfectSites.com
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